Help Centre

Pick Up From Warehouse

Learn about ordering online and picking up your order at the nearest warehouse. Check here for details.

Ordering Help

Need help ordering online or navigating our website? Get help here.

Shipping and Delivery Help

For information on delivery timeframes, warehouse pickups, backorders, special orders, and international delivery fees, visit our Shipping and Delivery page.

Gift Voucher Help

Learn more about purchasing and using our gift vouchers. More about our Gift Vouchers.

Privacy Help

Review our privacy policy on the collection, use, and disclosure of customer personal information. View our Privacy Policy.

Returns, Repairs, & Refunds

For comprehensive information on our warranty and refund policy, please click here.

Product Warranty Claim Form

We support our customers with warranty issues. Submit a warranty claim here.

Technical Docs

Need help with product installation, service, or care? Find essential 'How To' information here.